// All orders made under the TITAN Basketball Sale will be fulfilled via delivery. Delivery will be made within 7-10 business days.
// Delivery option is only available for addresses within Metro Manila, and selected areas of the following locations:
- Laguna
- Cavite
- Rizal
- Bulacan
A fixed delivery rate of PHP300 will be charged.
// Once an order is placed and paid, it may no longer be cancelled nor can the details be changed.
// In accordance with the DTI and The Consumer Act of the Philippines, “once a sale is done and the product has no defect, one cannot return the goods nor ask for a refund.”
// For orders made through the TITAN Basketball Sale, returns and exchanges due to change of mind/size/product preference will not be permitted. All orders made through TITAN Basketball Sale will be subject to TITAN Basketball Outlet - Solenad’s Return and Exchange policy:
- Customers may return and exchange sale products/items with factory defects and workmanship flaws. *Subject to review, approval, and availability
- In compliance with the Consumer Act of the Philippines (RA7394), the following will not be entitled to a refund or exchange:
// Sudden change of mind
// Defect/s caused by the misuse or mishandling of the customer.
// Awareness of item/s bought during clearance sales and promotion with marked down prices. (Sale products/items are sold on an “as is, where is” basis.)
// Discovery of a lower price of the same item from another store.
- Additionally, return and exchange requests solely due to change of price will not be entertained. All prices and payments of orders are honored during the time of purchase. Discounts or promotions are applied at the time of purchase and are not retroactive.