TITAN® MANAGER
Job Summary
TITAN® is a new expression of the TITAN brand. The space in BGC is an intersection of premium retail execution, sneaker and basketball culture and elevated customer service standards. As the Store Manager, you lead by example by on the retail floor by, delivering elevated customer service experience while driving a high-performance culture within the team. You will oversee daily operations, manage inventory, evaluate performance, and provide timely feedback and reports to HQ team.
Key Responsibilities
1. Leadership, Team Management, and Culture
Leads by example on the floor, holding the team accountable to service standards while fostering a performance-driven environment.
Drive store culture by modeling excellence, setting clear performance expectations, and holding the team accountable to service standards, attendance, and brand values.
Serve as a role model for store conduct, co-enforcing company policies and operational standards across the team.
Promotes TITAN values and culture within the team.
Lead daily huddles to share product highlights, build team momentum, and set clear objectives
2. Strategic Execution and HQ Communication
Formulates and implements impactful solutions to resolve store issues such as but not limited to service, people, product and process.
Effectively implements policies, procedures and facilitate disciplinary process when necessary.
Regularly and effectively communicates feedback to the HQ Retail team in order to gain support and realize full store potential.
Contribute feedback throughout the pilot to help determine the sustainability and effectiveness of the Lane R operating model.
3. Customer Experience and Sales Leadership
Lead by example on the retail floor, delivering an elevated customer service experience and building strong rapport with customers.
Engage customers proactively, understand their needs, and provide knowledgeable product and brand recommendations.
Bring TITAN's culture, stories, products, and point of view to life through natural and meaningful customer interactions.
4. Operations, Inventory and Reporting
Oversee daily operational execution across key functions—including POS management, selling, merchandising, inventory control, store presentation, and opening/closing procedures.
Complete required store reports and operational requirements accurately and within agreed timelines.
Manage inventory control by accurately tracking and reporting inventory for merchandise and store supplies to ensure timely replenishment.
5. Visual Merchandising and Floor Operations
Maintain store aesthetics according to TITAN®'s visual guidelines (folding, hanging, and display shoe placement)
Keep the floor organized, stocked, clean, and styled seamlessly.
Conduct regular sizing replenishment from the backroom to the sales floor.
Key Qualifications and Requirements
Leadership and People Management: Experience in building a positive team culture, mentoring staff to achieve performance targets, and maintaining accountability across store standards and policies.
Operational Expertise: Strong foundation in store operational execution, including inventory management, POS management, and compliance enforcement.
Brand Engagement: Strong capability to learn campaign narratives and product details, translating them to engaging customer experiences and store knowledge.
Strategic Communication: Demonstrated ability to act as a bridge between store staff and HQ, integrating store insights into reports for HQ.
Adaptability and Growth Mindset: Comfortable working in an evolving concept store environment, with flexibility to test new operating methods, and offer constructive feedback.
Cultural Alignment: Genuine passion for sneaker and basketball culture, streetwear, sports history, and urban fashion.
Experience: 1–2 years of retail experience in streetwear, footwear, or premium apparel is preferred.
Location: TITAN® - G/F Menarco Tower, Lane R, Bonifacio Global City, Taguig City.
Employment Type: Full-time position
TITAN® ASSISTANT MANAGER
Job Summary
TITAN® is a new expression of the TITAN brand. The space in BGC is an intersection of premium retail execution, sneaker and basketball culture and elevated customer service standards. As the Assistant Store Manager, you deliver an elevated customer service experience, conveying TITAN's brand culture, and partner with the Store Manager to drive floor operations and sales performance. You will maintain operational standards, manage inventory tracking, and provide timely feedback to the HQ team.
Key Responsbilities
1. Customer Experience and Brand Storytelling
Deliver an elevated customer service experience and build strong, lasting relationships with customers.
Engage customers proactively, understand their needs, and provide knowledgeable product and brand recommendations.
Bring TITAN's culture, stories, products, and point of view to life through natural and meaningful customer interactions.
2. Floor Leadership and Sales Performance
Partner with the Store Manager to oversee daily floor operations to hit or exceed store sales and performance targets.
Actively share in-depth product knowledge, campaign narratives, and brand stories with both customers and team members.
Serve as a role model for store conduct, co-enforcing company policies and operational standards across the team.
3. Operations, Compliance and Inventory
Oversee daily operational execution across key functions—including POS management, selling, merchandising, inventory control, store presentation, and opening/closing procedures.
Enforce and strictly follow store cash handling processes and policies.
Ensure proper floor execution of management strategies, campaigns, and visual standards.
Track and document inventory movements, maintaining tracking files and submitting required permits on time.
Contribute feedback throughout the pilot to help determine the sustainability and effectiveness of the Lane R operating model.
4. Visual Merchandising and Floor Operations
Maintain store aesthetics according to TITAN®'s visual guidelines (folding, hanging, and display shoe placement)
Keep the floor organized, stocked, clean, and styled seamlessly.
Conduct regular sizing replenishment from the backroom to the sales floor.
Qualifications
Operations and Compliance: Hands-on experiencein POS Management, opening and closing procedures, and invtory tracking.
Leadership and Support: Ability to partner with Store Manager to guide daily store execution and support team growth.
Brand Engagement: Strong capability to learn campaign narratives and product details, translating them to engaging customer experiences and store knowledge.
Adaptability and Growth Mindset: Comfortable working in an evolving concept store environment, with flexibility to test new operating methods, and offer constructive feedback.
Cultural Alignment: Genuine passion for sneaker and basketball culture, streetwear, sports history, and urban fashion.
Experience: 1–2 years of retail experience in streetwear, footwear, or premium apparel is preferred.
Location: TITAN® - G/F Menarco Tower, Lane R, Bonifacio Global City, Taguig City.
Employment Type: Full-time position
TITAN® BRAND EXPERIENCE SPECIALIST
Job Summary
TITAN® is a new expression of the TITAN brand. The space in BGC is an intersection of premium retail execution, sneaker and basketball culture and elevated customer service standards. As a Brand Experience Specialist, you connect our customers to TITAN's culture and products through elevated customer service. You will support daily store operations, gather customer insights, and work closely with the team to to evaluate and support TITAN®.
Key Responsibilities
1. Customer Experience and Brand Advocacy
Represent the TITAN brand authentically and create an elevated and customer-focused in-store experience.
Engage customers proactively, understand their needs, and provide knowledgeable product and brand recommendations.
Bring TITAN's culture, stories, products, and point of view to life through natural and meaningful customer interactions.
2. Store Operations and Collaboration
Support essential store operations, including POS, selling, merchandising, inventory, store presentation, and basic opening/closing requirements as assigned.
Work collaboratively with the Store Lead and other Brand Experience Specialists to ensure smooth and consistent store operations.
Complete required store reports and operational requirements accurately and within agreed timelines.
Approach store responsibilities with an owner's mindset—taking initiative, identifying issues, and contributing beyond individually assigned tasks when needed.
3. Operations and Insights
Observe and share customer insights, feedback, and opportunities that can help improve the store and broader business.
Maintain accountability for core Head Office responsibilities and deliverables, with store assignments structured within the agreed four-day, six-hour work schedule.
Proactively coordinate with the line manager and Store Manager to balance functional priorities, store responsibilities, meetings, and deadlines.
Participate in workload and responsibility adjustments within the functional team as needed to ensure business continuity during store assignments.
Apply learnings from the store environment to strengthen understanding of customers, retail operations, and the TITAN brand.
Remain adaptable and open to learning, recognizing that TITAN® is a pilot designed to test and refine a new way of working.
Contribute feedback throughout the pilot to help determine the sustainability and effectiveness of the Lane R operating model.
4. Visual Merchandising and Floor Operations
Maintain store aesthetics according to TITAN®'s visual guidelines (folding, hanging, and display shoe placement)
Keep the floor organized, stocked, clean, and styled seamlessly.
Conduct regular sizing replenishment from the backroom to the sales floor.
Qualifications
Customer Service: Strong interpersonal skills with an ability to engage customers, provide product recommendations, and communicate brand culture.
Store Operations: Hands-on experience executing daily store responsibilities.
Ownership and Teamwork: Proactive mindset, willing to take initiative on tasks and collaborate with store leads and the team.
Adaptability and Growth Mindset: Comfortable working in an evolving concept store environment, with flexibility to test new operating methods, and offer constructive feedback.
Cultural Alignment: Genuine passion for sneaker and basketball culture, streetwear, sports history, and urban fashion.
Experience: 1–2 years of retail experience in streetwear, footwear, or premium apparel is preferred.
Location: TITAN® - G/F Menarco Tower, Lane R, Bonifacio Global City, Taguig City.
Employment Type: Part-time position
STORE MANAGER
What you’ll do:
· Lead day-to-day store operations and drive sales, profitability, and exceptional customer experience.
· Lead, coach, and develop the store team to achieve performance goals and maintain a high-performance culture.
· Ensure consistent execution of store standards, policies, procedures, cash handling, inventory, and product processes.
· Monitor store performance, customer feedback, and market trends, and implement solutions to address operational and service needs.
· Execute product launches, sales initiatives, trainings, and other business priorities while keeping the team aligned and informed.
· Partner with HQ teams, mall administration, and external stakeholders to ensure smooth operations and maximize store performance.
ASSISTANT STORE MANAGER
What you’ll do:
· Support the Store Manager in keeping day-to-day store operations running smoothly.
· Help drive sales by supporting store strategies, promotions, and initiatives.
· Lead by example and help the team follow store policies, standards, and processes.
· Keep cash handling, inventory movement, and other store processes accurate and organized.
· Make sure product knowledge, trainings, and key business updates are properly applied on the store floor.
· Help resolve customer, operational, and team concerns and keep the store environment running smoothly.
· Support store activities such as maintenance, repairs, and other operational needs.
· Work closely with the Store Manager and team to deliver a great customer experience and achieve store goals.
CASHIER
What you’ll do:
· Handle customer transactions accurately and efficiently using the POS and available payment methods.
· Manage cash sales, change funds, petty cash, deposits, and daily sales reports.
· Assist with selling, supplies management, cash deposits, and other day-to-day store activities.
· Keep store documents, reports, and sales records organized and up to date.
· Stay updated on product information, pricing, and release dates to assist customers and address concerns.
· Report pricing, SKU, and transaction discrepancies to the appropriate team.
· Maintain an organized checkout area and provide feedback to improve store processes.