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TERMS AND CONDITIONS


By participating in this Draw, you are agreeing to all of TITAN’s Rules, Guidelines, Terms and Conditions.

ENTRY & REGISTRATION:

// The participant’s valid email address, valid delivery address within the Philippines, mobile number, and valid photo ID reflecting their real legal name are required to join.

// Valid photo ID can be any government ID with photo or current school year photo ID

// Participants are required to have a ZOOM account (https://zoom.us) to join using their TITAN22.COM registered email address.

// Participants must edit their Display Name to reflect their real name (First Name, Last Name) and US men’s shoe size  (i.e., JANE DE LA CRUZ (8))

// Participants who do not follow the Display Name format will be deemed ineligible.

// Available sizes are in U.S Mens 6-12 (including half sizes, except 11.5)

// Participants are highly encouraged to download the ZOOM app on their device for their convenience. For best experience, participants should access using a computer or laptop.

// Entry is for the opportunity to purchase the launch product on the specified date, time, and registered size.

// No purchase is necessary to enter. A purchase or payment of any kind will not increase your chances of being eligible to purchase the launch product.

// Validation and verification of the ID presented is solely at the discretion of TITAN.

// Only ONE (1) entry per person and account per launch product is allowed, regardless of collection location submitted. Any entries under a duplicate name, or phone number, or zoom.us account will be automatically invalidated.

// All products on this draw are excluded from all promotions and discounts, shipping or otherwise.

// TITAN is not responsible for lost, unread, or unreceived emails. It is the participant’s responsibility to check SPAM/JUNK mail settings and folders and PRIVACY/SECURITY settings.

// Please ensure you do not unsubscribe from our emails, draws, or mailing campaigns in order to remain as an active subscriber to future draws. If you have previously unsubscribed or blocked an email from TITAN, you may not receive emails from us in the future.

// All draw entry details cannot be amended once submitted.

// All handling of personal information collected, stored, and used for this draw are compliant with the issuances, rules and regulations of the Data Privacy Act of 2012.

// In the event of a transfer of any personal information between TITAN and the Recipient, TITAN’s standard privacy policy will establish TITAN’s obligations with respect to TITAN’s use, storage, confidentiality, privacy, and security of such personal information.

 

DRAW PROCESS:

// Draw proper will be facilitated via ZOOM call. Participants will be provided with the ZOOM Meeting ID through the newsletter sent to this email address.

// Meeting room will close once all emailed participants have entered the waiting room or at an undisclosed cut off time, whichever happens first.

// Only participants who have been emailed the ZOOM meeting details will be considered qualified for the draw proper. Consequently, any names or email addresses that are not on the list of recipients will be automatically removed from the meeting room.

// Participants who share or disseminate details of the draw will be automatically disqualified.

// Qualified participants will be admitted into the ZOOM room one at a time, all other participants will be in the ‘waiting room’. Order of entrance into the room will be in random order.

// Participants, at any point during the call, cannot alter or change their display name and size. Participants caught changing their Display Name information will automatically be disqualified.

// On their turn, qualified participants will be requested to turn on their video and audio, and present their valid ID to the Titan team.

// Before exiting the room, participant will be required to input their Name, Email, Contact #, Philippine Address, and size in the room chat.

// Completing the ZOOM call DOES NOT guarantee the participant a pair. Additional checks and validations may be done once the participant has left the ZOOM meeting room.

// Participants cannot re-enter if they are disconnected, leave the meeting accidentally or intentionally, or exited the application. Once the participant has exited, it will be considered as a completion of their draw participation.

// A limited number of participants may be selected for waitlisting.

// The ZOOM room will automatically close/end once all pairs have been paid for.

// Validated winners will be sent an invoice via their provided email address shortly after they exit the ZOOM call. To confirm their order, they will be required to complete the payment process following the instructions sent to their email.

// All unpaid/unclaimed entries after the payment deadline will be forfeited and may result in restricted access to future TITAN draws.

// Winning entries cannot be sold, transferred, or otherwise provided to anyone else. Evidence of such behavior by any participant will result in disqualification. Evidence of multiple entries by any participant will also result in disqualification. Entries have no cash value and are not redeemable for cash or credit towards any purchase.

// If TITAN believes you are involved in selling, transferring, or providing winning entries to anyone else, TITAN reserves the right to take any action against you, including, without limitation, to disqualify affected entry/entries, restrict sales to you, cancel your order/s, and/or suspend or close your account.

// TITAN Draw entry process is subject to change at any time at TITAN’s discretion.

 

DATA PRIVACY AND CUSTOMER CONDUCT:

// Meetings will be held via ZOOM call in order to confirm the identity of customers participating in the draw.

// In joining the ZOOM call, participants agree to the recording of the entire draw process.

// Recording will be stored in a safe, secure location for a maximum of 90 days, afterwhich, the recording will be deleted in accordance with the National Privacy Commission’s guidelines.

// TITAN will not be sharing access to said calls, whether live or recorded, to unauthorized third parties.

// Participants agree to provide Titan with true, accurate and current information as requested when registering TITAN Draws. In doing so, you may not violate a third party’s intellectual property rights or use names that happen to be inaccurate.

// Participants are solely and entirely responsible for any and all use of the Titan services through their account. To safeguard your personal data, we recommend and require the following:

  1. a. Participants may not permit any other person to use their TITAN22.COM and/or ZOOM accounts.
  2. b. Participants cannot assign or transfer their account or raffle entry to any other person or entity.
  3. c. Participants must immediately inform Titan of any apparent breach of security, such as loss, theft, or unauthorized disclosure or use of their TITAN22.COM and/or ZOOM account login information.
  4. d. Participants are responsible for finding a secure area and connection for their online call, as personal information will be shared.

// During calls, participants are expected to maintain good conduct and behavior. The following instances and behaviors will not be tolerated and will result in an immediate disqualification in the current draw and ban from all future draws:

  1. a. Abusive, harassing, stalking, threatening, or attacking others.
  2. b. Defamatory, offensive, obscene, vulgar, or depicting violence.
  3. c. References to upsetting or distressing subjects.
  4. d. Hateful in language targeting race/ethnicity, age, color, creed, religion, gender, sexual preference or orientation, nationality, or political beliefs.
  5. e. Sexually explicit or pornographic.
  6. f. Fraudulent, deceptive, libelous, misleading, or unlawful.
  7. g. References to criminal or illegal activity.
  8.  

INDEMNIFICATION:

// By participating in this TITAN draw, participants agree to indemnify and hold TITAN harmless against and from any claim, demand, expenses, or losses, including reasonable legal fees, (including but not limited to attorney’s fees, paralegal fees, costs and expenses), made by any third party against Titan due to or arising out of:

  1. a. Participants use and/or connection to the Apps, Website and/or TITAN Services.
  2. b. Sharing of any content obtained through use of the Apps, Website, and/or titan services to any third party.
  3. c. The use of any content downloaded from the Apps, Website, and/or Titan services to your computer and/or servers.
  4. d. Violations of these Terms of Use.
  5. e. Information sent, submitted, electronically received, viewed, printed, downloaded or transmitted through the Apps, Website and/or TITAN services.
  6. f. Any misuse, intended or unintended of any content by the participant, their agents, their employees, customers and any other parties whose information is provided.
  7. g. Failure on the participant’s end to provide a secure connection and area for the ZOOM call which may lead to third parties gaining access to your personal information.
  8. h. Violation of any rights of any other individual or entity, whether they are a registered user or not. Participants are responsible for their actions when using the Apps, Website and/or TITAN services, including, but not limited to, costs incurred for Internet access. In all cases, TITAN shall have the right to choose its own counsel.

DRAW PAYMENT, FULFILLMENT & SHIPPING:

// TITAN payments are processed through a PesoPay payment link for debit/credit cards/online transfers/eWallet.

// Participants are expected to ensure that their preferred payment method is active and valid.

// To ensure a smoother transaction, avoid selecting ‘back’ or prematurely selecting the payment link until you are ready to pay.

// It is up to the customer to ensure the payment details are entered correctly, card security settings are configured and there are sufficient funds in the account.

// TITAN is not responsible for any failed transactions including card issuer error codes or insufficient balances. Any additional transaction fees that the participant might incur from their bank or payment provider will be shouldered by the participant.

// TITAN is not responsible for any fraudulent and unauthorized use of credit cards. TITAN holds the right to proceed with the transaction and rely on the regularity of information provided by the customer.

// Confirmed Draw orders will be prepared for dispatch to the address details specified at registration.

// Confirmed orders will be shipped to the customer within 7-20 days from the date of payment; provided, however, that TITAN shall not be considered in default in case of natural calamities, public health emergencies, pandemics, and other similar circumstances that shall prevent TITAN from shipping the order; provided, further, that TITAN shall not be responsible for any damage or defect of the goods during transit with a third-party transportation company.

// Shipping fee of PHP200 nationwide will be included in the total amount billed for winning entries.

 

GENERAL TERMS & CONDITIONS:

// TITAN holds the right to disqualify entries deemed to be reselling, violating conditions, or abusing the draw system. These participants may also be disqualified from future draws.

// TITAN reserves the right to change, alter, withdraw or discontinue the draw at its sole discretion.

 

RETURN AND EXCHANGE:

// In accordance with the DTI and The Consumer Act of the Philippines, “once a sale is done and the product has no defect, one cannot return the goods nor ask for a refund”. Given the nature of this product, all pairs have been fully inspected in accordance with TITAN's product quality guidelines and have been found free of defects.

// We do not guarantee against shelf wear or minor damage to packaging during shipping. TITAN does not consider these as defects. Damages on the box or any parts of its packaging will not be honored for damage claims. Only damages to the actual shoes can be considered as damage.