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TITAN Reserve
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REAL STEAL // Terms and Conditions

TITAN SOLENAD SALE


// Real Steal is available at TITAN Basketball Outlet - Solenad and TITAN22.COM.

// All orders made during TITAN Real Steal will be fulfilled via delivery or in-store pickup at TITAN Basketball Outlet - Solenad.

// Customers must present their Order Confirmation and a valid government ID upon claiming their order.

// Should a proxy be used, a printed copy of TITAN’s Letter of Authorization must be presented, along with photocopies of both parties valid Government ID, and the Order Confirmation.

// Delivery option is only available for addresses within Metro Manila, Laguna, Cavite, Rizal and Bulacan with a fixed delivery rate of Php 300.

// Once an order is placed and paid, it may no longer be cancelled nor can the details be changed.

// In accordance with the DTI and The Consumer Act of the Philippines, “once a sale is done and the product has no defect, one cannot return the goods nor ask for a refund.”

// For orders made through Real Steal, returns and exchanges due to change of mind/size/product preference will not be permitted. All orders made through TITAN Real Steal will be subject to TITAN Basketball Outlet - Solenad’s Return and Exchange policy:

Customers may return and exchange sale products/items with factory defects and workmanship flaws. *Subject to review, approval, and availability

In compliance with the Consumer Act of the Philippines (RA7394), the following will not be entitled to a refund or exchange:

// Sudden change of mind

// Defect/s caused by the misuse or mishandling of the customer.

// Awareness of item/s bought during clearance sales and promotion with marked down prices. (Sale products/items are sold on an “as is, where is” basis.)

// Discovery of a lower price of the same item from another store.

Additionally, return and exchange requests solely due to change of price will not be entertained. All prices and payments of orders are honored during the time of purchase. Discounts or promotions are applied at the time of purchase and are not retroactive.